Debra J. Pelton

 Dear Hiring Manager,

Thank you for your consideration during your search for a new Web Developer. I have 10+ years experience in a broad variety of Internet technologies and business environments and am intrigued by the opportunity.

I am a bit of a rare breed having both a left and right brained personality. I transition easily between programming code, designing graphics, installing hardware, providing tech support, and generating sales while talking with customers. I thrive on the variety of being a "Jack of all trades" and take pride in providing employers or clients with a one-stop solution for their needs.

Highlights of my professional experience include:

• Customizing the business process and Internet based Help Desk solution for a regional Call Center, then training the employees who were to use it;
• Building an electronic version of a Personals magazine into a Content Management System using custom modules to focus on community driven appeal.
• Creating a web interface to monitor and handle reporting on a DriveCam Network used nationwide;
• Installed server and Content Management System on a centralized network to host multiple sites maintained by separate departments. Two existing sites required redesign, reorganization and extensive retooling of their content to be WC3 and ADA compliant. Another site was created while having the CMS functionality in mind during the planning stages.

Those points are a synopsis of not only what I can do, but what I enjoy doing. I am passionate and driven by taking on new challenges, motivated by the satisfaction of their successful completion.

Your job opportunity seems to be just what I am looking for and I am confident that my personal and technical qualifications will convince you that I am a great fit for your company as well. Please contact me so that we may discuss this further.
 
Enthusiastically,

Debbie Pelton

To utilize my experience and inherent abilities in Web Development and Internet technologies in a position that I  truly enjoy and thrive in to the benefit of both myself and my employer.

02–10/2006                          Georgia Regional Transportation Authority –Atl.
                                                Contract Web Development Engineer 

• Customized and configured a PHP based Help Desk system which enabled their regional Call Centers to be centrally located via the Internet:
• Analyzed real-life scenarios of existing activities at the Call Center to establish business processes on which to build the system’s work flow;
• Configured role-based permission levels for access to data entry, reporting, content contribution, management and administration;
• Tailored the application to meet specific needs of all roles using the system;
• Established templates for Knowledge Base and Article contribution;
• Customized reports for management to easily monitor activity;
• Participated in pre-launch usability testing, analyzed feedback and incorporated suggested enhancements;
• Wrote tutorial for end users and provided hands-on training to users;
• Provided ongoing technical support and coaching as needed.

• Established a Content Management System to be used and maintained by individual users from different departments on multiple web sites:
• Installed and configured Red Hat Linux Operating System, Apache Server, MySQL Database and the Open-Source CMS onto a new Server for testing;
• Utilized Dreamweaver and Fireworks to design and implement an original site layout for installation into system;
• Created custom style sheets (CSS) for cross-browser compatibility for Internet Explorer & Netscape Navigator;
• Reorganized and reformatted content on existing sites to conform to the Americans with Disabilities Act, Section 508a guidelines and W3C compliant;
• Fixed typos, errors, and updated pages with valid CSS and Search Engine strategies throughout existing content;
• Coordinated content with department representatives to ensure accuracy and timeliness;
• Maintained all sites on an ongoing basis, keeping content up-to-date and providing quick turnaround on website updates.

2005 - 2006                          STS/Utiliquest –Atlanta
                                                Contract Web Development Engineer   

• Created application for Executive reports on Corporate DriveCam Database:
• Created application to access SQL Server 2000 Database and generate custom reports using ASP, JavaScript and SQL queries;
• Developed an easy to use User Interface using Fireworks and Dreamweaver;
• Installed the application on 34 independent web servers nationwide.
• Internet/Intranet Overhaul:
• Reprogrammed the Intranet’s expense report database to correct pre-existing errors and to add functionality;
• Planned strategy for electronic transmission of sensitive corporate records and communications to comply with Sarbanes-Oxley regulations;
• Planned strategies for the redesign of two Corporate Internet sites and provided several mock-up designs with new layout, graphics, scripting & ideas utilizing DreamWeaver, Fireworks, and PhotoShop.

06 – 11/2005                        Picture Perfect Personals –Atlanta
                                                Contract Web Designer/Print Graphics

• Created a traditional print magazine for local singles based on owner’s concepts:
• Developed the original mock up for use in pre-production marketing and sales training using Adobe Photoshop, Acrobat, Illustrator and InDesign;
• Created initial print layout for profile pages using Adobe InDesign to automate the placement of personal ads with criteria from a database;
• Finalized cover art making several revisions to every aspect from the layout to the logo before going to print;
• Created ads and article pages from supplied content;
• Packaged for delivery to the printer.
• Produced a community oriented web site as a companion to the magazine. Singles who were interested in meeting other singles could view registered user profiles and send communication to masked email addresses of other users after registering themselves:
• Researched Content Management Systems for extensibility that would closely match the site requirements and opted for Joomla; a PHP based Open Source project that has hundreds of 3rd party extensions available;
• Designed a custom site design in Fireworks, coded the CSS, layout, and Joomla’s functionality into the template with Dreamweaver;
• Enhanced the CMS core functionality with 3rd party extensions to create an entertaining community centric feel that would be appealing to both visitors and advertisers.

2003 - 2005                          Interland - Atlanta, GA
                                                Web Professional

• Played an integral part in the development of a product offering which grew to service most of the Western United States;
• Was first designer hired to structure a production team that would grow to include over 100 associates;
• Changed rolls and responsibilities as needed, held 4 titles within one six month span;
• WEB PAGE DESIGNER
• Conducted content discovery consultations with new customers;
• Designed and built custom web pages using a site builder tool;
• Implemented E-commerce using Miva and PayPal;
• Optimized sites using the latest methods set by leading search engines;
• Performed QA and bug reporting;
• Maintained time tracking and statistical requirements;
• Met challenging deadlines consistently;
• Published an average of 3.5 sites per week, exceeding team goal;
• Served as the technical contact for the design/development team;
• Created custom coding solutions for customers with special needs;
• Helped plan training programs emphasizing established processes;
• Participated with developers in planning new features and version releases of the site builder tool.
• DESIGN PROJECT MANAGER
• Was liaison between designers and customers establishing scope and  maintaining deadlines to keep projects profitable;
• Up-sold additional products and services if projects went out of scope;
• Handled as many as fifty 30-day cycle accounts at a time.
• SUBJECT MATTER EXPERT – Teamworks Business Process Management
• Assisted in the custom implementation of a proprietary tool that managed timelines and reporting of each project life cycle;
• Developed business processes to hone project work flow for optimum time management and scope adherence;
• Created User Interfaces and layouts;
• Programmed custom JavaScript and SQL queries in conjunction with the tool to handle data entry;
• Configured custom graphs and charts for statistical reports.
• THIRD TIER SALES SUPPORT
• Provided in-depth consultation to potential customers whose needs fell outside the established product offering;
• Created custom quotes based on estimated development time;
• Outsourced services beyond the abilities of our design team;
• Created boiler-plate proposals that could be modified but adhere to necessary scope detail;
• Retained statistical data based on frequency of common requests;
• Projected feasibility of new services based on data collected.
• SUBJECT MATTER EXPERT –Team SharePoint Administrator
• Customized SharePoint Portal for centralized Team communication point and file repository.

2000 - 2000              Atlantis Interactive Inc. - Atlanta, GA
                                    HTML/Prototype Developer

• Created graphical user interfaces for Internet projects using Adobe Photoshop;
• Collaborated with design team to actualize projects from concept to implementation using the Rational Unified Process methodology;
• Investigated third-party software for customized customer service solutions;
• Prototyped functionality for emerging technologies;
• Interacted with other technical programmers to develop products;
• Participated in source control objectives using PVCS;
• Prepared documentation supporting new and existing practices.

1996 – Present                     DBA Web-Tec Designs - Metro Atlanta
                                                 Contractor/Freelancer - Internet Development          

• Created original graphical user interfaces and site designs utilizing CSS heavily while focusing on coding standards;
• Created pages to enable database driven applications in ASP and PHP using SQL, JavaScript, MySQL and VBscript;
• Researched and implemented Content Management Systems, Help Desk Applications, E-Commerce Stores, and other business oriented solutions;
• Created interactive kiosks from design concept to finished product;
• Produced multimedia videos for display on the Internet and for private promotions.
• Cultivated sales with better than a 90% purchase rate, and nearly no churn;

Education

Computer Science major, Georgia Perimeter College 3.00 GPA. Skill Drill Certified in Microsoft FrontPage 2000 Development, HTML Development, and Microsoft Windows 98 Installation and Configuration. http://skilldrill.brainbuzz.com

• Won a national Adobe PhotoShop Contest for artwork submitted;
• Appeared in Atlanta Journal/Constitution article about Municipality websites.

Cub Scout Pack 509 – Former Committee Chairman/Webmaster – Managed all adults and kids in yearly activities, events and fundraisers.

References

• Online Portfolio
• Professional and Personal references available on request.